Help & Support
The same guide shown inside the app, at Profile → Help.
Getting started
After sign-up, complete the onboarding flow to set your body metrics and fitness goal. Fit AI uses these to calculate personalised calorie, step, water, and macro targets that appear on your home dashboard.
Connecting health data
Go to Profile → Connected Apps and tap Connect next to Apple Health or Google Health Connect. Grant permissions for steps, calories, distance, and sleep. Data syncs automatically in the background.
Logging food and nutrition
Open the Foods tab and search for a meal, scan a barcode, or use AI Suggest to get meal ideas based on your remaining macros. Tap a food item to log a portion. Your macro rings on the home screen update instantly.
Tracking water intake
Tap the water card on the home screen to add a glass. You can adjust the glass size or set a custom daily goal in Profile → Daily Goals. Enable water reminders in Profile → Notifications to get hourly nudges.
Recording a workout
Open the Activity tab and tap Start Workout. Choose a type (run, walk, cycle), then tap the record button. GPS tracking starts automatically. When done, tap Stop — your route, distance, and calories are saved.
AI features and plans
AI suggestions are generated from your current macros, goals, and food preferences — no personal data is shared with third parties beyond what is described in the Privacy Policy.
Troubleshooting
If health data is not syncing, open your device's Health app and confirm that Fit AI has all required permissions. If the app crashes or a feature is unavailable, try signing out and back in. For persistent issues, send a report from Profile → Help → Contact Support.
Contact support
Email support@fitai.app with your device model, OS version, and a description of the issue. We respond within 24 hours on business days. You can also reach us on Telegram: @fitai_admin.